Outbound Service Comprises:

An outbound call center is a service to reach out to potential customers with a motive of selling and marketing the products. The idea is to not just solve customer queries, but promote the company’s products and services. It includes:

  • Appointment Scheduling
  • Information Verification
  • Lead Generation
  • Customer Survey
  • Telemarketing
  • Third-Party Verification

How do we help?

As an Outbound call center, we use a series of different techniques to make sales.

  • We conduct both cold and warm calls, based on the interactions with the customers. Both are equally reliable to increase the sales.
  • We make use of different metrics to measure the success rate of our agents such as revenue earned and total calls made to provide the best possible services.
  • We promote regular "scheduling call back" for the customers who need reminders and notifications in prior time.