Outbound Service Comprises:
An outbound call center is a service to reach out to potential customers with a motive of selling and marketing the products. The idea is to not just solve customer queries, but promote the company’s products and services. It includes:
- Appointment Scheduling
- Information Verification
- Lead Generation
- Customer Survey
- Third-Party Verification
How do we help?
As an Outbound call center, we use a series of different techniques to make sales.
- We conduct both cold and warm calls, based on the interactions with the customers. Both are equally reliable to increase the sales.
- We make use of different metrics to measure the success rate of our agents such as revenue earned and total calls made to provide the best possible services.
- We promote regular "scheduling call back" for the customers who need reminders and notifications in prior time.